About Us

OnRoadAssist has been in the works for some time and is a sister company to our 11 year old RV Assistance Company, Rvonroad Limited.

We thrive on top quality service which we provide to our Clients and heaps of Testimonials and we are now looking to transpose this into the Private Owner Roadside Assistance market.

We have a huge database of connections in New Zealand together with a growing base of Independant Contractors who are available to assist too on our GPS controlled Work Platform.

We are not a clunky large organisation with unlimited processes on getting things done. With us, you pick up the phone and get through to actually speak with a Client Assistant who will direct you accordingly and get the quickest possible solution for your problem without all the corporate speak which is so common these days. No sign of an 'escalation' here...we do things the old fashion way of talking directly without going through multiple layers to get an answer.

We have always operated on a completely mobile basis which we are able to do with our state of the art scaleable Mobile Call Centre system. 

Because we do not have expensive Corporate Offices, this is why we can offer you a 'Pay As You Go' FREE MEMBERSHIP Roadside Assistance Service with reasonable charge out rates when you do need assistance and the ability to get YOUR Arrangement Fee (only when you need us) down to ZERO.

With our innovative PERSON TO PERSON Assist Groups and simple easy connections to us, we feel we offer a refreshing alternative to other Roadside Assistance Providers.

Need Our Assistance? Give Us a Call Now!

Our Services

- Roadside Assistance

- Assist Groups

- RV Assistance

- Battery Change

- Tow Trucks

- Engine Repairs

Opening Hours

Mon - Sun: 8am - 8pm

24/7..subject to availability

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Contact Us

Registered Office:

Level 1/58A Langdons Road, Papanui, Christchurch 8053

New Zealand

Tel: +64 3 667 1553 Option 7
info@rvonroad.com

Terms & Conditions:
We provide FREE of membership fee Roadside Assistance in New Zealand on the basis that you join our mailing list and accept that we can send you product and service offers which, at our discretion, we consider may be of interest to you. We charge an arrangement fee if you do need our Roadside Assistance Service, however this again can be FREE of charge by introducing a set amount of people to OnRoadAssist as detailed on our website. Our Business model has to profit and ths will be from the value of our List (from a large member database) to other suitable Businesses for promotion of their Products or Services and from larger numbers using our Roadside Assistance will also mean better leveraging power with our service contractors. At any time you can request removal from the Mailing List, however then you would need to revert to a paid membership option, which can be requested from us at any time. When you need to use our Roadside Assistance Service you agree that you would pay an arrangement fee to OnRoadAssist (unless FREE) and attendance to the roadside and other repair costs will be paid directly to the Service Contractor who attends. OnRoadAssist accepts no responsibility for any roadside fixing or repairs completed by a service contractor either at roadside or at their workshop. As we are a FREE of membership service, we do not guarantee that we can provide assistance to a Member. We also provide Assist Groups which members can join for FREE and there may be local assistance available on a person to person basis, however we always recommend using Professionals and it is the member's full responsibility should they use any direct personal assistance in their specific scenario.

© 2019 OnRoadAssist Limited. All rights reserved